Free 24x7 Customer Service: 1-(877)-90-FORCE support@forcemech.com

Returns Policy

If you are not completely satisfied with your Forcemech Powerchair, we offer a 60 Day Money Back Guarantee!
To qualify for a return please note the following:

  • Powerchair must be clean, and put back in its original packaging.
  • Powerchair MUST be returned (shipped) within 60 days from when you receive it.
  • You Must EMAIL RETURNS@FORCEMECH.COM to obtain a return authorization number.
  • Any Damages while in your possession will be deducted from your refund, unless otherwise noted.
  • Return shipping costs are the responsibility of the customer.

A 10% Restocking Fee will be charged on ALL RETURNS of the Forcemech Powerchair.

Replacement parts can only be returned if they have not been used and are in their original packaging. A restocking fee will not be assessed on returns of replacement parts, as long as they are still sealed in the original packaging and have never been used.

Returns typically take about 1-2 weeks to process, from the date the chair was delivered back to us.  Each returned Forcemech Product undergoes a rigorous inspection, testing phase, deep cleaning and certification process.  Under exigent circumstances, the returns process can take slightly longer.  After the return process is completed, the refund will be processed back to the original credit card used to make the purchase for credit card purchases and direct bank transfer for all other form of payments.

If you have met and understand the above requirements for a return, you will need to obtain a return authorization number and a return address.

TO OBTAIN A RETURN AUTHORIZATION NUMBER:

PLEASE EMAIL RETURNS@FORCEMECH.COM

AND INCLUDE YOUR NAME, ORDER NUMBER and REASON FOR RETURN.

or call us at 1-(877)-90-FORCE